"I have lost 65 lbs on Weight Watchers...only 10 lbs from goal!!! I absolutely could not have achieved this without having a filling, delicious Vita Top for breakfast...Vita Tops, I LOVE YOU!!!"
-Nanette Nirenberg Schriftman
"These muffins taste so sinful but are so good and are low in calories and high in fiber. I don't know how they do it...I have lost 165 pounds and so far...I have one of your muffins every day"
-Janet Ross, Weirton, WV
"I am 7 lbs away from losing 100 pounds!!!! Vita tops are a HUGE part of this success - I can't thank you enough...I couldn't have done it without you!!!!"
-Tracey V., Inverness, FL
"With the help of VitaTops, I have lost 44 pounds and am continuing to lose weight."
-Deborah Chang, Ann Arbor, MI
"I received my 50 calories mini cakes...outstanding job. Thank you for...a product that is not only healthy for you, but tastes great...and only 1 weight watcher Pt plus"
-Patricia Rogowski, Cheektowaga, NY
"It's like eating warm gooey fudgy cake for breakfast only it's good for you!"
-Debra Hanson, Folsom, CA
"it was so moist and chocolatey...I was able to curb a craving for only 100 little calories! AND .. it made me smile which I have not done all day"
-Laura Szczepaniak, Lanesboro, MA
"I love your Vitatops, I get so much for just 100 calories and they are so satisfying! ...Other muffins or cookies that are 100 calories are so small"
-Cindy Crowley, Dania Beach, FL
"I have lost 100lbs I have incorporated them in all my meals."
-Lark Gray, Chicago, IL
"VitaTop is even more delicious toasted! I LOVE it!"
-Bertha Hill, San Diego, CA
"VitaTops are an integral part of my weight loss as I've lost 27lbs since September. Without my Chocolate Vita Top as a Snack...I don't know what I'd do"
-Pat, Boxford, MA
"These are the BEST! I have lost 30+ lbs on Weight Watchers & owe a lot of it to your products! You ROCK!!"
-Audrey, Orange, VA
"These muffins are awesome!!! Buy, buy, buy... You'll be happy, happy, happy!!!"
- J. Hebert, Bowie, MD
"Thank you very much! Loooooooooooooooooooove your product!!!"
- Julie Squires, Kingston, NY
"I started with a sampler pack so i could try all the flavors..each one was better then the last one"
- Karen Perrone, DeerPark, NY
"It's like eating a delicious piece of fudgy chocolate cake. I had no idea these would be so good. Practically brought tears to my eyes!"
- Rebecca Blum, Cambridge, MA
"YUMMY ~ and a great, low cal, healthy way to get a chocolate fix! :)""I have lost 65 lbs on Weight Watchers...only 10 lbs from goal!!! I absolutely could not have achieved this without having a filling, delicious Vita Top for breakfast...Vita Tops, I LOVE YOU!!!"
- Leigh Anne Lake, Harper, TX
-Nanette Nirenberg Schriftman
Q: Can I get a refund or a replacement if Iam not satisfied with my order?
We have a 100% satisfaction guaranteed policy. If you are not satisfied with your purchase, you have 30 days from the day of the purchase to contact us, and request a refund or a replacement for your order. If you made your purchase at a retail store, you will need to provide us with a copy of your receipt, and the proof of purchase number from the box.
Q: My order arrived damaged what can be done?
We ship our orders through UPS and there are rare occurrences where packages are mishandled. Please contact our Customer Service Department directly at 1-877-848-2877 and we will file a complaint with UPS and schedule a replacement order to be shipped to you on the next available shipping date for your state.
Q: How do I contact your Customer Service Department?
You can contact our Customer Service Department at 1-877-848-2877 Monday thru Friday Monday 9 AM to 5:30 PM EST. You can also go to our web site and contact us via Live Chat or send us an e-mail.
Q: How can I buy your products?
You can purchase our products on-line on our web site, via telephone at 1-877-848-2877 or you can purchase our products in select grocery stores throughout the country. Please click on the following link to access our Store Locator feature to find a store near you.
Q: How do I store my products?
Once you receive our perishable products (VitaTops, VitaMuffins, VitaPizza, Vitabrownies, VitaCakes,VitaEggs) you will need to put them in a freezer. Since our perishable products contain zero preservatives, they will begin to mold in 4-5 days if they are not kept in a freezer.
Q: How many points are your products on the Weight Watchers PointsPlus® system?
Our VitaTops & VitaMuffins are 2-3 points on the Weight Watchers PointsPlus® system. The mini Vitacakes are 1 point. The VitaPizzas are 5-6 points. And the VitaEgg sandwiches are 3 points.
Q: Can I create my own Sampler Pack?
Our sampler packs are already put together, so you cannot customize our sampler packs. However, you can pick and choose flavors with our Buy 30 VitaTops and get 6 free VitaPack offer. Please click on the following link to view this offer.
Sign up to be on our mailing list, so that you can be notified when we run a pick-your-own pack promotion.
New! VitaEgg Sandwich
Q:How much protein is in each VitaEgg Flatbread Sandwich?
Our VitaEgg sandwiches have between 10 and 15 grams of protein per sandwich.
Q:Why is the egg white yellow?
The yellow color of the egg white patty is a result of the lutein and the beta carotene in the fortification mix. These nutrients (particularly lutein) are what give the yolk its color, and including them as part of the yolk nutrition that we’re adding back into the egg white also contributes the color of the yolk to the product. There are no artificial colors in the egg patty.
Q:What are the benefits of lutein?
Lutein is a powerful antioxidant that is important for healthy vision. Lutein guards the eyes from harmful high-energy light waves, even some ultraviolet rays in sunlight. Studies suggest that high levels of lutein in eye tissue are associated with improved vision and diets high in lutein may protect against age-related eye diseases.
Q:What are the benefits of choline?
Choline is an essential nutrient classified with B vitamins. Research shows choline positively impacts learning and memory, as well as many other conditions. The Food and Nutrition Board of the Institute of Medicine of the National Academy of Sciences recommends 425 to 550 milligrams of choline daily for adults.
Q:What are the benefits of omega-3?
Omega-3 DHA is an essential fatty acid that research shows may help maintain cardiovascular health, lower blood pressure, and maintain healthy triglyceride levels. Studies suggest that getting enough omega-3 helps protect against stroke caused by plaque buildup and blood clots in the arteries that lead to the brain.
Q:How did you make Sausage & Egg sandwiches that are Cholesterol-Free or Low Cholesterol?
We started with our VitaEgg, which contains the yolk’s powerhouse nutrients—lutein for eye health, choline for brain health and omega-3 DHA for heart health—without all of the cholesterol, fat and calories. Then we sourced delicious, high quality, low cholesterol Turkey Sausage for our Turkey Sausage with VitaEgg variety, along with a cholesterol-free vegetarian sausage and low cholesterol cheese for our Veggie Sausage with VitaEgg & Cheese on Flatbread. We sandwiched all of these in high-fiber, whole-grain flatbreads for rich, satisfying and healthier sandwiches than egg whites alone.
Q:Are the new VitaEgg Flatbread Sandwiches Kosher?
Unfortunately none of the sandwiches are kosher and were not produced in a kosher facility.
Q:What are the heating instructions?
Remove sandwich from plastic wrapper. Wrap in a paper towel. 2. For our VitaEgg, Cheese & Veggies on Flatbread, microwave on High for 1 minute, 10 seconds; for the Turkey Sausage and Veggie Sausage sandwiches, microwave on High for 1 minute, 30 seconds. 3. Allow to each sandwich to cool for one minute. Enjoy in good health. Microwave ovens may vary. Adjust cooking times as necessary. Keep frozen until ready to use. Cook thoroughly before eating. Use caution as product will be hot!
Q:How many Weight Watchers points is the VitaEgg Flatbread Sandwich?
Each VitaEgg Flatbread Sandwich is only 3 points.
Q:How many calories is the Veggie Sausage patty?
The veggie patty is 43 calories and the patty is soy based
Q:How many calories is the Turkey Sausage patty?
The turkey sausage patty is 45 calories and contains both white and dark meat
New & Improved! VitaPizza
Q: How many calories are your new VitaPizzas?
Our Cheese & Tomato pizzas are 210 calories, and our Meatless Pepperoni pizzas are 220 calories
Q: How many servings are per pizza?
Our pizzas are personal pizzas, so each pizza is 1 serving
Q: Are your VitaPizzas kosher?
Unfortunately our pizzas are not kosher due to the fact that they were not produced in a kosher facility.
Q: Why did you increase the calories for your pizzas?
To improve the taste of our pizzas, we’ve added cheese and made improvements to the crust. So there is a slight increase in calories for our New and Improved pizzas
Q: Is the cheese in your pizzas fat free?
The cheese that we use is low fat but not fat free
Q: What is the base of the pepperoni that you use for your Meatless Pepperoni pizzas?
The pepperoni that we use is wheat based
Q: What is the size of your VitaPizzas?
Both Pepperoni Supreme and Cheese & Tomato VitaPizzas are 6.25” in diameter
Q: How many Weight Watcher Points are your VitaPizzas?
Our Cheese & Tomato pizzas are 5 points and our Meatless Pepperoni pizzas are 6 points
Q: How much protein is in your Vitapizzas?
How Cheese & Tomato pizzas have 12 grams of protein, and our Meatless Pepperoni pizzas have 14 grams of protein.
Q: How long will your pizzas last in my freezer?
Our pizzas will remain fresh for a year provided that they’re kept in a freezer.
Q: How many Weight Watchers PointsPlus® are the new mini VitaCakes?
Our new mini VitaCakes are only 1 Weight Watchers PointsPlus®.
Q: How is the mini VitaCake different than a Deep Chocolate VitaTop?
A. We created a whole new recipe for our mini VitaCake from the one we use for our Deep Chocolate VitaTop. Our mini VitaCake is fudgier and has a more cake-like texture than a VitaTop. It also has more fiber - 6 grams per 50-calorie mini VitaCake, vs. 9 grams per 100-calorie VitaTop.
Q: How much fat, carbs, fiber, and protein are in the new mini VitaCake?
Each of our mini VitaCake has 1 gram of fat, 14 grams of carbs, 6 grams of fiber, and 2 grams of protein.
Q: Is the mini VitaCake kosher?
Yes, it is kosher, and it is under the kosher supervision KVH.
Q: How much does each mini VitaCake weigh?
Each mini VitaCake weighs 1.1 ounces (32 grams).
Q: How many calories are in each mini VitaCake?
Each mini VitaCake has only 50 calories.
Q: How big is the new mini VitaCake?
A. The mini VitaCake is about 3 inches long, 1-¾ wide and ¾” high.
Q: Are the mini VitaCakes sold in stores?
As of right now the mini VitaCakes are only available on-line or via a telephone order. Hopefully by the middle of 2012, the mini VitaCakes will be sold in stores.
Q: What ingredients are in the mini VitaCakes?
INGREDIENTS:Water, White Whole Wheat Flour, Organic Sugar, Egg Whites, Inulin, Chocolate Drops, Cocoa Powder, Soy Fiber, Dried Honey, Wheat Gluten, Leavening (Potassium Bicarbonate, Sodium Acid Pyrophosphate), Tricalcium Phosphate, Lecithin, Chocolate Flavor, Sea Salt, Natural Flavor, Xanthan Gum, Natural Sweetener (Rebiana), Vitamin A, Vitamin B6, Vitamin B12, Vitamin C, Vitamin D, Vitamin E, Folic Acid, Iron, Biotin, Zinc.
Q: If I have a backordered item in my order, how and when will my order ship?
We will hold your order until the backorder item arrives, so that everything can ship at once. If you do not want to wait for the backorder item to come in, you can elect to cancel the backorder item and receive a refund for that item.
Q: How much do you charge for shipping?
Our shipping charges are based on weight and destination. Our web site will provide you with your shipping cost prior to you entering your payment information. Please note that we structured our shipping cost to hold rates flat for typical order volumes. How does this help you? Shipping cost may not increase with each additional product you add to cart. For example, shipping cost for 2 or 3 dozen VitaTops is exactly the same as 1 dozen. Likewise, the shipping cost for VitaMuffin Mix 6-pack is the same as a single pack. So, it is recommended you take advantage of this structure to help reduce your overall shipping cost per item.
Effective as of Friday April 6th 2012, you may see an increase in our shipping cost. This is due to the fact that earlier this year UPS has once again increased their shipping rates as they have done for the past 3 years. We value our customers business and needs and that's why despite the fact that UPS has raised our rate for 3 years, we did not raise your shipping cost. However with the constant increase with gas prices and our shipping cost, we had to increase our customer's shipping cost based on the UPS rates. Although our shipping charges may have changed you will still receive the same optimum level of service and products that you have always received from Vitalicious. If you should have any questions or comments regarding this matter, please send your query to firstname.lastname@example.org.
Q: How long will it take for my order to arrive?
If you're ordering our perishable products (Vita Tops, Vita Muffins, Vita Brownies, Vita Cakes) your order will arrive within 1-3 days (depending on shipping address and our shipping schedule) once your order ships. Please click on the following link to view our shipping schedule because we do not ship our perishable products every day of the week. http://www.vitalicious.com/shipping.html. Our non-perishable items (Vita Mixes and Baking Pans) will arrive within 1-5 days (depending on location).
Q: How do you ship orders?
We ship via UPS, and all of our perishable items are delivered within 1-3 days from when the order is shipped from our Fulfillment Center (depending on what state the order is being shipped to). All of our non perishable (Vita Mixes and Baking Pans) are shipped via UPS Ground and will arrive within 1-5 days (depending on what state the order is being shipped to. Please click on this link to view our shipping chart http://www.vitalicious.com/shipping.html.
Q: Do you ship to P.O Boxes and APO addresses?
We only ship via UPS and they will not deliver to a P.O Box or APO address for Vitalicious. You must provide us with a physical address that UPS can deliver to in order for us to ship your order.
Q: What countries do you ship to?
We ship to all 50 states in the U.S and we ship to Canada (Canadian Orders are placed at http://www.vitalicious.ca).
Q: Will I be notified when my order ships?
Once your ships you will receive an e-mail from UPS Quantum View, that will have your tracking number, and the scheduled arrival date. In addition as of March 2011, you can log into your Account on-line, and view your tracking number under your Order History.
Q: I can only select from 2nd Day and Next Day. How come I'm unable to select Ground?
A. If your order is being shipped to the Midwest or West Coast and you are ordering a perishable product UPS Ground is not available because UPS Ground shipments can take up to 4-5 days to arrive, and our perishable products will begin to mold in 4-5 days if they are not kept in a freezer.
Q: What can cause a delay with processing my order?
There are several things that may cause a delay with the receipt of your order. Customers may enter an incorrect or incomplete shipping address, or if you do not select your flavors for our specialty packs. If our Quality Control department is not satisfied with a particular batch we reserve the right to temporarily postpone orders until a satisfactory batch is processed. You can be assured that in such a situation a new batch will be processed ASAP and shipped to you in the next applicable date.
Q: Do you have free shipping promotions?
We currently offer free shipping for orders that are over $175. To redeem this offer you will need to enter the coupon code vitafreeship. We also have free shipping promotions occasionally for orders that are less than $175. As long as you are signed up for our free newsletter, you will receive an e-mail every time that we are having a free shipping offer.
Q: If I order VitaPizza and VitaEgg sandwiches with other products, will they be shipped together?
Please be aware that if you were to place an order for our VitaPizzas, VitaEgg sandwiches, and our VitaTops or muffins, they would all be shipped the same day but in separate packages. The pizzas and sandwiches will be shipped in two separate packages that will each contain dry ice; whereas our VitaTops and or muffins will be shipped in a separate package that will not contain dry ice.
Q: How can I buy your products?
You can purchase our products on-line on our web site, or you can purchase our products in select grocery stores throughout the country. Please click on the following link to access our Store Locator feature to find a store near you. http://www.vitalicious.com/store-locator.html.
Q: What aisle are your products sold in grocery stores?
Our products will be located in either the Natural and Organic freezer section, or the frozen breakfast section.
Q: How do I store my products?
Once you receive our perishable products (VitaTops, VitaMuffins, Vitabrownies, VitaCakes,VitaEgg Sandwiches, VitaPizza) you will need to put them in a freezer. Since our perishable products contain zero preservatives, they will begin to mold in 4-5 days if they are not kept in a freezer.
Q: What is the definition of allergen on your products?
Vitalicious has a defined Allergen Program. Our products contain eggs, soy and wheat, and some contain milk and/or tree nuts and peanuts. All our products are produced in facilities that process milk and tree nuts. Please note that peanuts are not tree nuts, but fall into a separate allergen category. Our products containing peanuts are produced in a separate facility and do not come into contact with any of our other products. Products containing tree nuts and/or milk are produced in separate production runs so that they do not come into contact with other products produced on that equipment the same day. We have product changeover wash-down procedures and end-of-production sanitation cleaning procedures to ensure that equipment is adequately sanitized. All employees are trained in the Allergen Program and its significance, and the training is renewed annually. Our products are clearly labeled with all their ingredients and the appropriate allergen warnings. Should you have any questions or concerns, please contact our Customer Service Department at 1-877-848-2877.
Q: How many points are your products on the Weight Watchers point system?
The majority of our 2oz products are 3 points on the Weight Watchers PointsPlus system. Our Blue Bran and Dark Chocolate Pomegranate VitaTops are 2 points.
Q: How many carbohydrates are in your products?
The amount of carbohydrates in our 2oz products varies from 20-25 grams per serving, and the amount of carbohydrates in our 4oz muffins varies from 40-51 grams per muffin. Please click on the nutritional facts to get the nutritional information for the product/products you are looking for.
Q: Do your products contain milk?
Only our Sugar Free-Low Carb Velvety Chocolate, Wild Blueberry, Chocolate Chip and Triple Chocolate Chunk VitaTops contain milk.
Q: Can I create my own Sampler Pack?
Our sampler packs are already put together, so you cannot customize our sampler packs. However you can sign up to be on our mailing list, so that you can be notified when we run a pick-your-own pack promotion.
Q: How many calories are you 4-oz muffins?
Our 4-oz. muffins are 200 calories per muffin.
Q: What are Sugar Alcohols?
Sugar Alcohols are a low calorie natural sweetener.
Q: How do you recommend heating your products after I take them out of the freezer?
Once you take our products out of the freezer (Vita Tops, Vita Muffins, Vita Brownies) you can toast them, let them thaw at room temperature, or you can heat them in the microwave for 20-25 seconds. When heating the VitaTops in the microwave you can leave them in the plastic or take them out of the plastic
Q: Do your VitaMuffin Mixes need to be kept frozen?
No our Vita Mixes do not need to be frozen and they have a shelf life of 9-12 months
Q: How long will your products remain fresh?
As long as our products are stored according to the instructions which are inserted your shipment, they will remain fresh for 8-10 months.
Q: How do I bake VitaTops with your VitaMuffin Mixes?
You grease our baking pans with fat free grease or fat free cooking spray, and you bake the Vita Tops at 400 degrees for 18-23 minutes.
Q: Is there a minimum I need to purchase?
There is no minimum amount that you need to purchase to have your order ship.
Q: Do I need to setup an account to place an order?
No you do not need to Sign In to place and order, the My Account feature is optional. However if you wish to have your address and order history stored, we strongly suggest you Sign In and create an account.
Q: I've ordered in the past, but your site doesn't recognize me as a returning customer?
On January 1st 2009, we launched a new web site with a new feature called My Account. My Account is a feature that will allow you to view past orders, and will store your personal information so that you do not have to re-enter it every time you make a purchase. The My Account feature is optional and you do not need to create an account to place an order. If you wish to access the My Account feature you would have to sign in as a New Customer even though you may have purchased from us in the past. After you sign in under My Account and place your order, your information will be stored and easy to access. Please be aware that you will only be able to view orders that were placed under My Account.
Q: I forgot my password, how can I retrieve it?
If you click on forgot password, you will receive a temporary password via e-mail that will allow you to sign in. Be sure to check your Spam folder, if you do not receive your temporary password within a few minutes of clicking Forgot Password. Once you are signed in you will see an option to change your password.
Q: How do I update my email address in My Account?
My Account does not support e-mail address changes at the moment, but we’re working to add this feature. In the meantime, please contact our Customer Service Department directly. http://www.vitalicious.com/contactus.html
Q: When I sign up for the email newsletter will I also be signed up for My Account?
Q: Why are the pages not loading correctly?
We are regularly making changes and upgrades to our website. For this reason some older browsers may not be compatible. If you should encounter difficulties with error messages or a page not loading properly, we recommend upgrading your browser to a more current version. Click here to upgrade.
Q: How can I pay for an order?
You can pay for your order with a major credit card (Visa, MasterCard, Discover Card, American Express) or you can pay via PayPal. You can also mail a check to Vitalicious Inc 11Broadway Suite 1155, New York, NY 10004.
Q: When will I be charged after I place my order?
Once your order has been confirmed and you receive an order number, your payment will be processed immediately.
Q: Do I have to pay taxes on my order?
You will not be charged taxes on your order.
Coupons / Gift Certificates
Q: I have 2 coupons. How do I apply both of them to my order?
You can only use 1 coupon per order, so you have to decide which coupon you want to apply to the order. Eversave, KGB, and Groupon vouchers cannot be combined with any other discount codes.
Q: Do you offer retail coupons?
Occasionally we do offer $1.00 off coupons that can be redeemed at any retail store that sells Vitalicious products. Please contact our Customer Service Department so that we can send you a retail coupon when they become available again. Please note that we can only send 1 coupon per household.
Q: How do you send coupons / gift certificates?
All coupon and gift certificates are sent electronically via e-mail. To receive coupons all you have to do is sign up for our free newsletter, and you will be notified via e-mail every time we are having a promotion.
Q: I forgot to enter my coupon can I still apply the coupon to my order?
Please contact our customer service department, so that we can apply the coupon to your order, or reimburse for the coupon.
Q: Where do I enter my coupon?
You enter your coupon where it says Coupon Code. You will find the Coupon Code section during the checkout process, and is located beneath your shipping address.
Q: What is your return policy?
You are not satisfied with our Vita Mixes or baking pans, you can return them to the address listed below:
Privacy and Security
Q: Is it safe to order from your web site?
Yes our web site is secure. When you place an order through this site, you'll notice that your Web browser indicates a secure or "encrypted" connection. This is why we have partnered with Yahoo to host our online store -- they are extremely experienced in providing safe and secure online services.
Q: Do you sell or rent your mailing address?
Absolutely not, we do not sell or rent our mailing list to any outside parties. Rest assure any information you provide Vitalicious, will remain with Vitalicious.
Live Vitaliciously with:
All our products are 80-100 calories per 2 oz. serving size, practically twice as large as most 100 calorie snacks
All our low fat snacks are high in fiber to satisfy your hunger and conquer your cravings
All our high fiber muffins contain up to 4g of protein and our new Banana Nut VitaTop has 5g per serving
All our 100 calorie snacks are low-fat with 2.5g or less per serving
Our all-natural, whole grain baked goods are a good source of fiber and other important nutrients
Most of our products contain 140mg or less of sodium per serving
All our low fat muffins are cholesterol free and some contain plant sterols which have been clinically shown to help lower cholesterol
All our products contain up to 15 important vitamins & minerals that your body needs, such as calcium, vitamin D, iron, folic acid & more